Delivery Information

Mainland UK

We take delivery very seriously. You can find the UK delivery time for any of our products on the relevant product page, just to the right of the product image. These vary based on complexity of shipping and the service used. These times are a guideline - however, in well over 99% of cases (and rising), we achieve or beat them.

Delivery Prices

We offer FREE delivery throughout mainland UK and Nothern Ireland on all of our items.

*Please note - this may vary for non-mainland UK addresses. You can always check the delivery cost of an order by adding items to your shopping cart and using the ‘Estimate Shipping & Tax’ tool.

Delivery Times

You can find the UK delivery time* for any of our products on the relevant product page, as shown below:

*Please note - non-mainland UK delivery usually takes 1 working day longer than the stated delivery time.

Delivery Methods

We use either Royal Mail or a courier service to deliver your items, depending on the size, weight and value of your order. All deliveries will require a signature. If you are not in when the delivery driver calls, a card will be left with details on how you can arrange another delivery at a more convenient time, or, if you would prefer, collect from your local sorting office (for Royal Mail deliveries), or from the courier company’s office (for courier deliveries).

The couriers we use depend on your location and the size of your order, and include:

You will receive an email from us when your order is despatched, along with any tracking information associated with your order. If you have not received this email, or wish to contact us regarding your delivery, please contact us via our helpdesk at capitalstores.co.uk/support or on 0800 622 6222 during office hours.

International

Delivery Prices

Our shipping charges to international destinations vary depending on item and order value. The easiest way to check is to add the product(s) that you wish to order to your shopping cart and use the ‘Estimate Shipping and Tax’ tool.

Delivery Times

International deliveries take 3 - 8 working days, and are more likely to be subject to delays than UK deliveries.

Delivery Methods

We use either Royal Mail or a courier service to deliver your items, depending on the size, weight and value of your order. All deliveries will require a signature. If you are not in when the delivery driver calls, a card will be left with details on how you can arrange another delivery at a more convenient time, or, if you prefer, collect from your local post office or sorting office (for postal deliveries), or the courier company’s office (for courier deliveries).

We only ship to the following countries:

 Ireland
 Belgium
 Netherlands
 Luxembourg
 France
 Germany
 Denmark
 Italy
 Spain
 Portugal

You will receive an email from us when your order is despatched, along with any tracking information associated with your order. If you have not received this email, or wish to contact us regarding your delivery, please contact us via our support centre at or on 0800 622 6222 during office hours.